- A10 HEADSET FOR XBOX ONE SERIAL
- A10 HEADSET FOR XBOX ONE UPDATE
- A10 HEADSET FOR XBOX ONE PRO
- A10 HEADSET FOR XBOX ONE PS4
- A10 HEADSET FOR XBOX ONE SERIES
Let your agent know all the steps you tried and the outcome of your troubleshooting. If you’re still experiencing issues, please contact Customer Support. Finally, m ake sure your MixAmp M60’s Game:Voice Balance is somewhere in the middle. Next, t ry using the provided Volume Control Cable and the headset on a smartphone and see if you can hear others. Do a h ard reset on your Xbox One by holding down the power button until it completely powers off. Q: I cannot hear other players in chat using my A10 with the MixAmp M60Ī: Ack! There are a few things you can try to troubleshoot this.
Here is the link to the video that will help guide you through that process.
A10 HEADSET FOR XBOX ONE UPDATE
Q: How do I update my Xbox One Controller?Ī: You can update your controller with ease. If you’re still experiencing issues, please contact Customer Support: astro.gg/AGHELP. Make sure the Volume Control Cable wheel is turned up. Check to see if the voice application you are using is set to use the headset. Q: Why can’t I hear other players in chat with my A10 Headset?Ī: Ensure your A10 Headset is securely plugged into the PC.
A10 HEADSET FOR XBOX ONE SERIAL
Make sure to fill out the entire support case with your full name, serial number, and your complete current physical address. Submit a photo along with an explanation as to what caused the damage. What can I do?Ī: Oh no! Please open a support ticket at astro.gg/AGHELP. Be sure to hold the phone away from you so you do not pick up your voice with your phone’s microphone. Finally, test the microphone by plugging your A10 directly into a smartphone and make a phone call or record a message by talking directly into the microphone on the headset. When the mic is in the up position, it is muted. Next, make sure your microphone is down around your mouth. What gives?Ī: First, make sure the gray end of the A10 Volume Control Cable is fully seated in the headset. Only the A40 TR Headset offers customizable Speaker Tags. Q: Can I use Speaker Tags on the A10 Headset?Ī: No. Click here for more information on 3D Spatial Audio and ASTRO Gaming products. This means the A10 Headset is also capable of delivering Dolby Atmos and Windows Sonic 3D Audio.
A10 HEADSET FOR XBOX ONE PRO
Using the A10 Headset with a MixAmp Pro TR will be able to deliver Dolby Headphone 7.1 Surround Sound. Q: Does the new A10 Headset provide surround sound?Ī: The A10 Headset is a 3.5mm stereo headset, which means it only delivers audio (via a left and right channel) when connected to any device capable of processing and sending a surround sound signal will the A10 deliver Surround Sound. Please note: the A10 + MixAmp M60 is not compatible with PlayStation 4. Q: Can I use the new A10 Headset (Xbox/PS4/PC/Mac) with the MixAmp Pro TR?Ī: Yes! Plug the black end of the A10 Volume Control Cable into the Headset Port on the front of both versions of the MixAmp Pro TR, and make sure the gray end of the cable is firmly seated into the 3.5mm jack on your A10 Headset. Every headset is compatible with any 3.5mm jack.
A10 HEADSET FOR XBOX ONE PS4
Q: What’s the difference between the Xbox One, PS4, and PC/Mac A10 Headset versions?Ī: Color is the only difference between all 3 versions. Xbox One is green, PS4 is blue, and PC/Mac is red. – A10 + M60 bundles include the MixAmp M60 Volume level can be adjusted using both the A10 Volume Control Cable and the Xbox menu, and Game:Voice balancing can also be controlled through the Xbox menu.įor any additional help, please reach out to our Customer Service team.Q: What is included with the new A10 Headset? Step 8: You’re good to go! Be sure to check in-game options regarding potential player muting or other audio setup, as these features can differ from game to game. Step 7: Close out the menu and start up your favorite game.
A10 HEADSET FOR XBOX ONE SERIES
Here’s more about Dolby Atmos and Xbox Series X|S audio. If you have purchased a Dolby Atmos license, choose that instead and use the Dolby Access app to customize additional Equalizer and audio settings. Step 6: Under Headset audio, ensure that the Headset format is set to Windows Sonic. Step 6: Under Volume options, set Party chat output to Headset.
Step 5: Navigate to the Volume & audio output settings menu. Step 4: Open your Xbox menu by pressing the Xbox button on your controller, then head to the Settings menu. Step 3: Connect the other end of the cable with your Xbox controller. The end closest to the volume wheel should be connected with your headset. Step 2: Connect the A10 Volume Cable with your A10 Headset firmly until you can no longer see the 3.5mm connector showing. Step 1: Make sure your Xbox Series X|S system is turned on.
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